Our long-term objective is to source all of our raw materials in a way that minimizes any negative environmental and/or human rights impact

At the same time, we look to do this in a way that creates real, lasting value for all our stakeholders

We view sustainable procurement as a prerequisite for our long-term commercial success, because we use thousands of raw materials from all over the world and are heavily reliant on their availability, quality and price stability.

Consumers across the world are also increasingly concerned about protecting the environment, non-exploitation, forest conservation and natural qualities – as such, the provenance and source of the products they purchase and consume is of growing importance. To continue to create solutions for our customers that are loved by consumers worldwide, we need to continue to meet and exceed these changing consumer needs.

We work closely with both our customers and our suppliers to advance the social and ecological conditions that allow us to achieve these criteria.


natural and synthetic raw materials sourced across our supply chains


countries from which we source our raw materials


suppliers of raw materials


67% of our main suppliers (80% of the procurement volume) assessed according to sustainability criteria


100% primary and 100 % secondary palm oil derivatives from certified sustainable sources


72% of strategic biological raw materials derived from sustainable sources

Our sourcing policy

In 2016, we developed a new sourcing policy that applies to our entire Group

This holistic description of our goals, standards and instruments serves first and foremost as a reference document for our suppliers, customers and employees.

We have also established specific policies for raw materials that pose a higher risk, such as palm oil.

Read the policy

Animal welfare

Although our core business doesn’t process any animals, the share of raw materials originating from animals has increased with our acquisition of Diana Group in 2014. We’re therefore committed to ensuring clear and responsible standards in this area.

Illuminating our supply chains

Transparency and traceability are key to securing successful, sustainable supply chains

Achieving full transparency and traceability across our supply chains is an ongoing challenge for a number of reasons. The often highly complex material flows and differing objectives among the participants involved mean that it’s essential to clearly define guidelines and visibility at every step.

All of our suppliers must adhere to our Code of Conduct, which involves delivering full disclosure as to the origin of their raw materials. As a SEDEX member, we can also rate the performance of our main suppliers in terms of factors such as human rights, the environment, health and safety, integrity and additional ethical criteria.

Our ability to understand and improve such factors not only helps secure our supply chain, it also gives our customers and consumers the valuable insights into their products that they increasingly demand.

We work with our suppliers to ensure they properly respect:

Human rights
The environment
Health and safety

In focus: backward integration in our vanilla supply chain

A milestone for Madagascar

Strategic backward integration is one of our key strategies for ensuring responsible procurement. For us, this means ensuring access to quality, traceable and secure key raw materials. To achieve these goals, we try to be as close to the raw materials as possible without owning farm land or cultivating raw materials ourselves.

We're proud to be achieving this across our Madagascan vanilla sourcing, and we’ve been able to create direct value that benefits all participants. The increased visibility and control over our production processes also allows us to implement widespread environmental and social improvements. The result is a guarantee of consistently high-quality raw materials for us and our customers.


Symrise Friedrich-Wilhelm Micus

Friedrich-Wilhelm Micus

Director Corporate Communications

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